Privacy Policy

Welcome to GolfBag Pro Shop (“we,” “our,” or “us”). We’re committed to protecting your privacy just as carefully as we design our premium golf accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website baggolfpro.com.

1. Information We Collect

We collect information to provide better services to all our golf enthusiasts:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number.
• Transaction Data: Details about purchases you’ve made, including products ordered and payment method.
• Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing Data: Your preferences in receiving marketing from us.

2. How We Use Your Information

We use your information to enhance your shopping experience:

• Process and fulfill your orders for golf equipment and accessories
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send you promotional communications (if you’ve opted in)
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

• Service Providers: We share data with payment processors, shipping carriers, and IT service providers to complete your orders.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same care we’d use for our own golf equipment:

• All transactions are processed using 256-bit SSL encryption
• We are PCI-DSS compliant for payment processing
• We implement appropriate technical and organizational measures to protect personal data
• Data is stored on secure servers and we retain it only as long as necessary

5. Your Rights

As a valued customer, you have rights regarding your personal data:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to improve your shopping experience:

• Essential Cookies: Necessary for the website to function (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to show relevant golf product advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7. International Data Transfers

As we serve golfers worldwide (excluding some Asian and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally. We’ll notify you of significant changes by posting the new policy on our site with an updated date.